Outbound dialing is a Voice Broadcasting service where pre recorded voice message is sent to a large audience simultaneously over phone e.g. you can execute voice campaigns by sending pre-recorded voice calls to all your customers simultaneously. The software will call the list of contacts and play the voice message when the person answers the phone.
Automated calling allows you to reach a large number of people in the shortest time. You can use automated calling for Voice campaigns, product announcements, Reminders, follow-ups, promotional offers, survey and feedback e.g. Political parties run their political calling campaign by broadcasting their custom audio message to their voters.
Contact list or Database
Pre- Recorded Voice Message
The Voice Message is broadcasted to your contact list
Voice Message is played when contact answers the call
The Contacts may be asked to press digits from 0 – 9 at the end of the Message
The contact presses the digits to record Feedback, Initiate a Return SMS or a voice call or connect to an IVR or a Live agent etc.
Contact us on +91 6364413322 to customize your Outbound Dialing Campaign
Reach out to millions of customers simultaneously by delivering your pre-recoded voice message to them e.g. new offers or deals
Uploading your contact list and audio messages to start your voice broadcast to all your contacts vide our web based panel
Pay only for the minutes you use with zero maintenance
Real Time Call Reports to analyse the performance of your Automated phone calls
Voice Call has higher impact and response than SMS
Get Instant Feedback by requesting contacts to press options (e.g. Press 1 for Yes and 2 for No)
Reduce your time and cost by scheduling and automating your confirmation calls, product announcements, payment reminders, status updates etc.
You can automate Outbound call campaigns with Inbound call automation by routing the call to available agents and converting leads into customers
Reach out to a large target audience in different regional languages
Automated Voice Broadcasting is a fastest and cost effective way to reach your contacts simultaneously
No Infrastructure Required to start or scale your operations
Schedule your promotions, payment reminders, follow up calls etc. and increase productivity
Receive Real-time and detailed Call Report for each call
Record all calls to monitor and manage customer expectations
Outbound dialing can handle unlimited concurrent customer Calls
Route your customer calls to the appropriate agent or team members using multiple routing options
Offer Best in class 18x7 Support
Easy API integration with client’s CRM, Web Application and Apps
There are multiple ways to customize your automated voice campaigns where after hearing the voice message, the customer can press options to record feedback or is sent a return SMS or a voice call with the requested details or can connect to a Live agent vide IVR e.g. Political parties schedule automated voice calls to voters with their pre-recorded message
The user uploads their list of contacts and pre-recorded message to the web platform
Voice broadcasting Platform will call a list of contacts uploaded by the user and play pre- recorded message when the contact answers the phone.
The message can ask the contacts to press any digit from 0 to 9 after they hear the pre- recorded message to
The automated Voice Broadcast call can also be sent
The automated Voice broadcast can be sent for conducting various campaigns
Voice calls are hard to ignore and has higher impact. Schedule your voice campaigns with our platform get real time results.
Political parties send automated voice calls to voters with their pre-recorded message before the elections
Send a Voice Broadcast to your customer base and ask them to press digits 0 -9 for recoding their preference or route the call to an available agent
The Voice broadcast message announces new product launch and can connect the call to the agent
Collect Valuable Feedback from your existing customer base and analyse their feedback
Send a Voice broadcast to remind your customers about upcoming events or occasions
You can become our partner and provide multiple products and services to
your esteemed customers.
Advantages: Local Sales Partners have multiple verticals to choose from to save more, sell more and increase their income.
If you are an existing customer, for quick support response, contact communication@needtoday.com or dial +91-6364413322.